Skip to content
Welcome to Lumina Brides
Welcome to Lumina Brides

FAQs

Do you have a shop I can visit? +
No. We closed our doors due to COVID-19 in 2021. Everything is online now. We cannot accept in-person visits due to lack of public insurance.
Can I try dresses on? +
Yes. We offer a try-at-home service. Customers are limited to 3 dresses each, and return postage costs are paid by the customer.
Do you accept returns? +
Yes. Customers have 14 days from receipt of the item to request a return. This excludes all made-to-measure and customized items.
How long does it take? +
Dress orders take 4-6 weeks to make and deliver.
Do you accept rush orders? +
Yes, we can accept rush orders. An extra charge of £50 applies, and completion time is 14 days.
Can my dress be customised? +
Yes. We offer full customization for each item. We also offer a mix 'n' match service with NO extra charges.